Hospital Under Investigation for Neglecting to Inform Teenager’s Family of Her Death


According to reports, an Eldorado Park family are seeking answers after it emerged that the Helen Joseph Hospital only informed them of their 15-year-old daughter’s death 45 days later. 

The young girl, Rene Andrews, was reportedly diagnosed as having water in her lungs and was then admitted to the Helen Joseph Hospital on 9 August.

In a statement released by the Caitlin Douman Foundation on behalf of the family, their spokesperson says, “on the evening of October 9, the family arrived at the hospital to drop off a care package for Rene but we were told that there was nobody of her name in the hospital. The following day the parents and a family friend returned to the hospital near Auckland Park and were informed after a long wait that their daughter had died on August 27. The cause of death was pneumonia.”

According to the statement, due to Covid19 hospital regulations, Rene was not allowed visitors. However, her parents called the hospital to be updated on her condition on a regular basis. They were always assured that their daughter, who also had downs syndrome, was doing fine.
According to the Star, Gauteng Health Department spokesperson Kwara Kekana confirmed that Rene was a patient at Helen Joseph Hospital and passed away on August 27.
Kekana reportedly said the department has lodged an investigation. “The Acting Health MEC Jacob Mamabolo has since directed the department to conduct an investigation into Rene’s case. He has deployed a senior team of officials to meet with the family,” she said.
The 15-year-old’s funeral will take place in Eldorado Park.